Returns & Exchanges
Due to the perishable nature of food products, we cannot accept returns on opened items. However, your satisfaction is our priority, and we will replace any damaged or incorrect orders.
1
Initiate Request
Email our support team within 7 days of delivery with your order number and photos of the issue.
2
Review Process
Our quality assurance team will review your claim within 48 hours to determine eligibility for a refund or replacement.
3
Return Authorization
If a return is required for non-perishable merchandise, we will provide a prepaid shipping label via email.
4
Refund Issuance
Approved refunds are processed back to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing